Pantree
Privacy Policy
Last updated: July 29, 2026 · Applies to the Pantree iOS app and usepantree.com
Pantree helps you keep an accurate picture of the food you already own and turn it into
meals. That only works if you trust us with a picture of your kitchen — so this policy is
written to be read, and the app is built to collect as little as possible.
The short version: your pantry data exists to serve you features.
We don't sell it, we don't run ads, we don't use third-party analytics or tracking SDKs, and
you can delete everything in one tap.
What we collect
- Account basics. When you sign in (Apple or Google), we receive an
account identifier and, if you share it, an email address. We never see or store a
password.
- Your cooking profile. Household size, cooking-time preference, diet
style and dietary restrictions (including allergy-related preferences), disliked
ingredients, and your shelf-life settings.
- Your pantry and shopping data. The items you add — by scanning
receipts, scanning barcodes, or typing — plus your shopping list, saved recipes, meal
plans, and feedback you give on meal ideas.
- Receipt images. When you scan a receipt, the image is uploaded,
processed to extract the grocery lines, and shown to you for review. Location metadata
(EXIF/GPS) is stripped from images on upload. Prices from your receipts build your
personal price history.
- Store selections. The stores you pick for weekly-deal matching, and
the ZIP code you search with.
- Device location — only if you ask, never stored. If you tap "Use my
location" in store search, your coordinates are used for that one search, rounded to
roughly a city block before they touch any server infrastructure, and never stored or
logged. Saying no simply leaves you with ZIP-code search.
What we don't collect
- No advertising identifiers, no ad networks, no data brokers.
- No third-party analytics or tracking SDKs.
- No payment card details — subscriptions (when offered) are processed entirely by
Apple; we only learn what tier you're entitled to.
- No contacts, photos library scanning, or background location.
How your data is used
To run the app's features: turning receipts into pantry items, estimating freshness,
ranking recipes by what you own, matching public weekly-ad deals to your items, and
computing your own savings history. Meal generation and receipt extraction use AI models
(below); your dietary restrictions are enforced as hard rules in those features. We may
also use aggregate, non-identifying information to improve recipe matching. We do not sell
or rent personal data, and we don't use your data to advertise to you.
Services that process data for us
- Microsoft Azure AI Foundry (Anthropic Claude models). Receipt images
and, for meal ideas, a snapshot of your pantry and cooking profile are processed by AI
models hosted on Microsoft's Azure platform. Requests are attributed with a hashed
identifier, not your account details.
- Open Food Facts. Barcode numbers and product-name searches are looked
up against this open product database. Queries contain no account information.
- Store and weekly-ad sources. Store searches query public store
locators and OpenStreetMap with a ZIP code (and, if you opted in, coordinates rounded
as described above). Weekly-ad data is fetched from public circular sources by our
servers on your behalf.
- Cloud hosting. Our servers and database run on managed cloud
infrastructure with encryption in transit and at rest.
Retention and deletion
Your data is kept while your account is active so the app can do its job. Receipt images
are retained only for processing and review, then removed. Deleting your account
(Profile → Delete account) permanently removes your data from our servers — pantry
history, profile, receipts, price history, saved recipes, plans, and lists — and wipes the
local data on your device.
Your rights
Depending on where you live (for example under the CCPA or GDPR), you may have rights to
access, correct, export, or delete your personal data. The deletion right is built into the
app; for anything else, email support@usepantree.com
and we'll respond within 30 days.
Children
Pantree is not directed at children under 13, and we do not knowingly collect personal
information from them.
Security
Traffic is encrypted in transit (TLS). Server access is authenticated and authorized
per-account — one account can never read another's data. Payment credentials never touch
our systems.
A note on dietary and allergy features
Dietary and allergy filters are best-effort software features, not a medical or safety
guarantee. Always check ingredient labels yourself.
Changes
If this policy changes materially, we'll update this page and the "last updated" date,
and note the change in the app. Questions:
support@usepantree.com.